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Privacy Policy

Helpify Buddy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our delivery platform and related services.

1. Information We Collect
  • Location Data: Used to determine delivery distances and assign nearby riders.
  • Personal Details: Such as your name, contact number, and address for order fulfillment.
  • Device & Usage Data: For improving performance, user experience, and ensuring security.
2. How We Use Your Information

Your data is used exclusively to process orders, provide delivery updates, enhance platform features, and communicate important service-related information.

3. Data Sharing & Protection

We do not sell, rent, or share your personal information with third parties except as required to fulfill delivery services or comply with legal obligations. Data is stored securely using industry-standard encryption and access controls.

4. Location Permissions

Location access is required to assign the nearest delivery agent and calculate service charges. This data is used only during active order sessions and is never shared externally.

5. Cookies & Tracking

Helpify Buddy may use cookies to remember your preferences, track usage patterns, and improve system performance. You can disable cookies via your browser settings.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact our support team at info@helpifybuddy.com.

7. Changes to This Policy

This policy may be updated periodically. Users will be notified of any significant changes via email or through a notice on our platform.

Effective Date: April 28, 2025